Privacy policy

(If you are a user having your usual residence in the US)

What information do we collect?

We collect information when you create an account and use PrismPop. We also collect information you share with us from third-party social network providers, and technical and behavioral information about your use of PrismPop. More information about the categories and sources of information is provided below.

Information you choose to provide

For certain activities, such as when you register, upload content to PrismPop, or contact us directly, you may provide some or all of the following information:

  • Registration information, such as age, username and password, language, and email or phone number
  • Profile information, such as name, social media account information, and profile image
  • User-generated content, including comments, photographs, videos, and virtual item videos that you choose to upload or broadcast on PrismPop (“User Content”)
  • Your opt-in choices and communication preferences
  • Information to verify an account
  • Information in correspondence you send to us
  • Information you share through surveys or your participation in challenges, giveaways, or rewards store such as your gender, age, likeness, and preferences.

Information we collect automatically

We automatically collect certain information from you when you use PrismPop, including internet or other network activity information such as your IP address, geolocation-related data (as described below), unique device identifiers, browsing and search history (including content you have viewed in PrismPop), and Cookies (as defined below).

Usage Information

We collect information regarding your use of PrismPop and any other User Content that you generate through and broadcast on PrismPop. We also link your subscriber information with your activity on our PrismPop across all your devices using your email, phone number, or similar information.

Device Information

We collect information about the device you use to access PrismPop, including your IP address, unique device identifiers, model of your device, your mobile carrier, time zone setting, screen resolution, operating system, app and file names and types, keystroke patterns or rhythms, and platform.

Location data

We collect information about your location, including location information based on your SIM card and/or IP address. With your permission, we may also collect Global Positioning System (GPS) data.


When you upload User Content, you automatically upload certain metadata that is connected to the User Content. Metadata describes other data and provides information about your User Content that will not always be evident to the viewer. In connection with your User Content the metadata can describe how, when, and by whom the piece of User Content was collected and how that content is formatted. It also includes information, such as your account name, that enables other users to trace back the User Content to your user account. Additionally, metadata will consist of data that you chose to provide with your User Content, e.g. any hashtags used to mark keywords to the video and captions.


We and our service providers and business partners use cookies and other similar technologies (e.g. web beacons, flash cookies, etc.) (“Cookies”) to automatically collect information, measure and analyze which web pages you click on and how your use PrismPop, enhance your experience using PrismPop, improve PrismPop, and provide you with targeted advertising on PrismPop and elsewhere across your different devices. Cookies are small files which, when placed on your device, enable PrismPop to provide certain features and functionality. Web beacons are very small images or small pieces of data embedded in images, also known as “pixel tags” or “clear GIFs,” that can recognize Cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device. To learn how to disable Cookies, see your “Your choices” section below.
Additionally, we allow these service providers and business partners to collect information about your online activities through Cookies. We and our service providers and business partners link your contact or subscriber information with your activity on PrismPop across all your devices, using your email or other log-in or device information. Our service providers and business partners may use this information to display advertisements on PrismPop and elsewhere online and across your devices tailored to your interests, preferences, and characteristics. We are not responsible for the privacy practices of these service providers and business partners, and the information practices of these service providers and business partners are not covered by this Privacy Policy. We may aggregate or de-identify the information described above. Aggregated or de-identified data is not subject to this Privacy Policy.

How we use your information

As explained below, we use your information to fulfill and enforce our Terms of Service, to improve and administer PrismPop, and to allow you to use its functionalities. We may also use your information to, among other things, show you suggestions, promote PrismPop, and customize your ad experience.{' '}
We generally use the information we collect:

  • To fulfill requests for products, services, app functionality, support, and information for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes and to solicit your feedback
  • To customize the content you see when you use PrismPop. For example, we may provide you with services based on the country settings you have chosen or show you content that is similar to content that you like or interacted with
  • To send promotional materials from us or on behalf of our affiliates and trusted third parties
  • {' '}
  • To improve and develop PrismPop and conduct product development
  • To measure and understand the effectiveness of the advertising we serve to you and others and to deliver targeted advertising
  • To make suggestions and provide a customized ad experience
  • To support the social functions of PrismPop, including to permit you and other users to connect with each other through PrismPop and for you and other users to share, download, and otherwise interact with User Content posted through PrismPop
  • To use User Content as part of our advertising and marketing campaigns to promote PrismPop
  • {' '} To understand how you use PrismPop, including across your devices
  • {' '} To infer additional information about you, such as your age, gender, and interests
  • To help us detect abuse, fraud, and illegal activity on PrismPop To ensure that you are old enough to use PrismPop (as required by law)
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  • To communicate with you, including to notify you about changes in our services
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  • To announce you as a winner of our contest, sweepstakes, or promotions if permitted by the promotion rule, and to send you any applicable prizes
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  • To enforce our terms, conditions, and policies Consistent with your permissions, to provide you with location-based services, such as advertising and other personalized content
  • To inform our algorithms
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  • To combine all the information we collect or receive about you for any of the foregoing purposes For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.

Service Providers and Business Partners

We share the categories of personal information listed above with service providers and business partners to help us perform business operations and for business purposes, including research, payment processing and transaction fulfillment, database maintenance, administering contests and special offers, technology services, deliveries, email deployment, advertising, analytics, measurement, data storage and hosting, disaster recovery, search engine optimization, marketing, and data processing. These service providers and business partners may include:

  • Payment processors and transaction fulfillment providers, who may receive the information you choose to provide, the information we obtain from other sources, and the information we collect automatically but who do not receive your message data.
  • Customer and technical support providers, who may receive the information you choose to provide, the information we obtain from other sources, and the information we collect automatically.
  • Researchers, who may receive the information you choose to provide, the information we obtain from other sources, and the information we collect automatically but would not receive your payment information or message data.
  • {' '}
  • Cloud providers, who may receive the information you choose to provide, the information we obtain from other sources, and the information we collect automatically.
  • Advertising, marketing, and analytics vendors, who may receive the information you choose to provide, the information we obtain from other sources, and the information we collect automatically but would not receive your payment information or message data.

In Connection with a Sale, Merger, or Other Business Transfer

We may share all of the information we collect in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sales, or in the unlikely event of bankruptcy.

For Legal Reasons

We may disclose any of the information we collect to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims, or government inquiries, and to protect and defend the rights, interests, safety, and security to PrismPop Inc., PrismPop, our affiliates, users, or the public. We may also share any of the information we collect to enforce any terms applicable to PrismPop, to exercise or defend any legal claims, and comply with any applicable law.

With Your Consent

We may share your information for other purposes pursuant to your consent or with your further direction.

If you access third-party services, such as Facebook, Google, or Twitter, to login to PrismPop or to share information about your usage on PrismPop with others, these third-party services may be able to collect information about you, including information about your activity on PrismPop, and they may notify your connections on the third-party services about your use of PrismPop, in accordance with their privacy policies.

If you choose to engage in public activities on PrismPop, you should be aware that any information you share may be read, collected, or used by other users. You should use caution in disclosing personal information while engaging. We are not responsible for the information you choose to submit.

Your Rights

You may submit a request to access or delete the information we have collected about you by sending your request to us at the email. You may be entitled, in accordance with applicable law, to submit a request through an authorized agent. To designate an authorized agent to exercise choices on your behalf, please provide evidence that you have given such agent power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. We will respond to your request consistent with applicable law and subject to proper verification. We will verify your request by asking you to send it from the email address associated with your account or to provide the information necessary to verify your account. And we do not discriminate based on the exercise of any privacy rights that you might have.{' '}


We use reasonable measures to help protect information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.{' '}


PrismPop is not directed at children under the age of 13. If we become aware that personal information has been collected on PrismPop from a person under the age of 13 we will delete this information and terminate the person’s account. If you believe that we have collected information from a child under the age of 13 on PrismPop, contact us.{' '}

Other Rights

Sharing for Direct Marketing Purposes (Shine the Light)

If you are a California resident, once a calendar year, you may be entitled to obtain information about the personal information that we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information, as well as the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. To submit a request, contact us.{' '}

Content Removal for Users Under 18

Users of PrismPop who are California residents and are under 18 years of age may request and obtain removal of User Content they posted by contacting us. All requests must be labeled “California Removal Request” on the email subject line. All requests must provide a description of the user Content you want removed and information reasonably sufficient to permit us to locate that User Content. We do not accept California Removal Requests via postal mail, telephone, or facsimile. We are not responsible for notices that are not labeled or sent properly, and we may not be able to respond if you do not provide adequate information. Please note that your request does not ensure complete or comprehensive removal of the material. For example, materials that you have posted may be republished or reposted by another user or third party.{' '}